I have a question about my order

-I didn't give my shipping address?

When you pay via PayPal express the shipping address is taken from your PayPal account so you don't have to fill out the forms...

Please check the delivery address inside your PayPal account make sure it is correct, if not please contact us and provided the order has not already been dispatched we may be able to change the address for you.

-I have not received my order, where is it?

  • Average Worldwide delivery time is between 15-25 business days, but due to high demand and the decrease of the numbers of parcels sent worldwide, some shipments may take slightly longer... For this reason we politely ask all customers to please allow 35 business days before contacting us regarding shipping.

-I ordered multiple items but have not received them all, where's the rest of my order?

Our stock is spread out over multiple fulfillment centers in order for them to get to you faster...

This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)